US Online Casinos
US Online CasinosGet in Touch With Us

Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to raise a responsible gambling concern, this page explains how to reach us and what we do with your message.

How to Contact the Team

Email is the most reliable way to get a response. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].

To help us direct your message quickly, let us know what it is about in the subject line. A brief, clear subject — "Question about Raging Bull review" or "Correction to payment methods page" — means your message reaches the right person without delay.

What We Can Help With

We cover a wide range of topics on this site, from payout rates and bonus terms to licensing and responsible play. Here are the most common reasons readers get in touch:

  • Questions about our reviews — If something in our casino coverage is unclear, or you want more context on how we assessed a particular operator, ask us directly.
  • Corrections and factual updates — Our team researches and verifies every page, but the online casino space changes quickly. If you spot something that looks out of date or inaccurate, we want to know. We take accuracy seriously.
  • Responsible gambling concerns — If gambling is affecting you or someone close to you, please mention this in your message and we will point you toward appropriate support resources. You can also reach the National Problem Gambling Helpline at 1-800-522-4700 at any time.
  • Feedback and content suggestions — Have a topic you would like us to cover, such as a specific state's regulation or a payment method we have not addressed? Reader suggestions genuinely shape what we write next.
  • Editorial and partnership enquiries — If you represent an organisation and would like to explore a working relationship, please introduce yourself, explain your interest, and outline what you have in mind. We will review all serious enquiries.
  • Technical issues — Broken links, pages that will not load, or anything else that seems wrong with the site — let us know and we will look into it.

What Happens After You Email Us

There are no automated responses here. When your message arrives, a member of the team reads it and drafts a reply. Our standard turnaround is two working days. During busier periods it may stretch a little longer, but we will always follow up — we do not leave messages unanswered.

If your enquiry relates to a specific page — for example, the terms attached to a welcome bonus or a detail about non-GamStop casino options — linking to it or naming the casino will help us give you a precise answer rather than a general one.

A Note on How We Work

US Online Casinos is an independent comparison site. We research and review licensed online casinos available to residents of the United States, with a focus on payout rates, bonus conditions, payment options and legal standing. Our editorial positions are not for sale — commercial relationships with operators do not determine rankings or recommendations, and we say so openly on every review page.

If you have concerns about how a casino we cover treats its players, or if you believe an operator listed here is operating outside its licensed terms, please raise it. We take those reports seriously and will investigate where we can.

Responsible Gambling Support

If your reason for getting in touch relates to gambling harm — for yourself or someone else — the fastest route to support is not through us but through dedicated services:

Most licensed US online casinos also offer self-exclusion tools, deposit limits and session reminders directly within your account settings. If you need help locating those on a specific site, mention it in your message and we will point you to them.

Our Commitment to Accuracy

Every page on this site is reviewed against publicly available information from operators, state regulators and industry sources. Where something has changed — a bonus offer, a licensing status, a payment method — we update the page and note the review date. If you believe a page is carrying outdated information, flagging it is genuinely useful to us and to the readers who rely on what we publish.

We look forward to hearing from you.